Fontaine Heavy Haul – Customer Satisfaction Survey

Fontaine Heavy-Haul is committed to total Customer Satisfaction and ISO 9001 Conformance. Please assist us with this commitment and how we compare to our competitors by completing this form. Your comments are important to us. Please feel free to include any suggestions you may deem appropriate. Thank you for your time and input. After you enter your contact info and answered the 6 questions please select the "Submit" button.

Please submit this form within 10 working days from date of sale.

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Company Name:
Contact Name:
Phone:
Email:
Enter Trailer Serial Number (last 5 digits of VIN)

Please indicate how Fontaine Trailer Heavy-Haul compares to its competitors in the following categories:
Quality of Products	Select One 5-Best 4-Good 3-Average 2-Poor 1-Worst
On-Time Delivery	Select One 5-Best 4-Good 3-Average 2-Poor 1-Worst
Customer Service and Communication	Select One 5-Best 4-Good 3-Average 2-Poor 1-Worst
Courtesy of Salesperson	Select One 5-Best 4-Good 3-Average 2-Poor 1-Worst
Overall Transaction Experience	Select One 5-Best 4-Good 3-Average 2-Poor 1-Worst

Comments (if any score is < 3, please explain):

 

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Fontaine Heavy Haul – Warranty Registration

1-Year Limited Warranty / 2-Year Limited Structural Warranty

In order to activate your Limited Warranty coverage, please register the trailer into Fontaine Heavy-Haul warranty system by following link www.fontainetrailer.com/warranty. Registration must be completed within ten (10) days of the trailer in-service date. Failure to register could result in the voiding all warranty obligations, expressed or implied.